Hi. I'm Wendy.
As founder of Developeople UX, LLC, I help executives who want to transform their organizations to be customer-focused and innovative. I help them find ways to empower their teams to deliver real value for customers, leading to business success.
I do this by partnering on a strategy and helping identify and pull key levers to bring about shifts and gain momentum. My engagement with executives can take many forms, including research, coaching, consulting, facilitating, and teaching.
I have unique skills and experience that help accomplish this:
25+ years of experience in experience design, research, strategy, design, and leadership
20 years teaching facilitative leadership and design thinking in corporate and academic environments
Author of the upcoming book Relentless Customer Focus
Angel Investor and Business Coach for startups and intrapreneurial teams in larger organizations
Certified Quantum Coaching certification from the International Coaching Federation
A decade of experience helping lead the Intuit Design for Delight transformation, including over 5 years as the leader of the Intuit Innovation Catalysts
Extensive research on the mechanisms for creating meaningful and enduring change
PhD in cognitive and perceptual psychology from the University of Texas at Austin
“Change is a marathon, not a sprint. I stay with projects long enough to ensure they’re moving toward success.”
– Wendy Castleman